Innovate Soft Technologies L.L.C.
Effective Date: 11th February 2026
These Terms and Conditions (“Terms”) govern the use of services provided by Innovate Soft Technologies L.L.C., a company registered in the United Arab Emirates (“Company”, “we”, “our”, or “us”).
By engaging our services, signing a proposal, or using our software platforms (including but not limited to Hazir HRMS and related applications), the Client (“Client”, “you”, or “your”) agrees to be bound by these Terms.
The Company provides, but is not limited to:
Custom software development
Web and mobile application development
SaaS solutions (including HRMS, attendance, AI-based systems, etc.)
Cloud hosting and maintenance
System integration
Technical support and consulting
The specific scope of work will be defined in:
Proposal
Quotation
Service Agreement
Statement of Work (SOW)
In case of conflict, the signed agreement shall prevail.
3.1 All fees shall be as stated in the approved quotation or agreement.
3.2 Unless otherwise agreed in writing:
Payment terms are 15 days from invoice date.
Late payments may incur a late fee of [X]% per month.
3.3 Failure to make payment may result in:
Suspension of services
Restriction of system access
Termination of agreement
3.4 All prices are exclusive of VAT unless stated otherwise.
4.1 Pre-existing IP
All pre-existing tools, frameworks, libraries, and proprietary systems developed by the Company remain the sole property of Innovate Soft Technologies L.L.C.
4.2 Custom Development
Unless otherwise agreed in writing:
The Client receives a non-exclusive, non-transferable license to use the deliverables.
Source code ownership transfer must be explicitly agreed in the contract.
4.3 SaaS Products
For subscription-based platforms (e.g., Hazir HRMS):
The Client does not acquire ownership of the software.
Access is granted only during the active subscription period.
Both parties agree to maintain confidentiality of:
Business information
Technical data
Client data
Trade secrets
Confidential information shall not be disclosed to third parties without prior written consent unless required by law.
6.1 The Company will implement reasonable technical and organizational measures to protect Client data.
6.2 The Client is responsible for:
Ensuring lawful collection of employee/customer data
Obtaining necessary consents
6.3 The Company shall not be liable for data breaches caused by:
Client negligence
Third-party hosting failures
Force majeure events
7.1 The Company aims for high system availability but does not guarantee uninterrupted service.
7.2 Scheduled maintenance may occur with prior notice.
7.3 The Company is not liable for downtime caused by:
Internet service providers
Hosting providers
Cyberattacks
Force majeure events
8.1 The Company warrants that services will be provided with reasonable skill and care.
8.2 The Company shall not be liable for:
Indirect or consequential losses
Loss of profits
Loss of business opportunity
Data loss beyond reasonable control
8.3 Total liability shall not exceed the total fees paid by the Client in the preceding 6 months.
The Client agrees to:
Provide accurate information
Grant necessary access and approvals
Appoint a project coordinator
Use the software lawfully
Delay caused by the Client may result in revised timelines and additional charges.
10.1 Either party may terminate with [30] days written notice unless otherwise agreed.
10.2 Immediate termination may occur if:
Material breach occurs
Payment default exceeds [X] days
10.3 Upon termination:
Outstanding payments become immediately due
Access to SaaS systems may be suspended
The Company shall not be liable for failure or delay caused by events beyond reasonable control, including:
Natural disasters
Government restrictions
War
Cyberattacks
Power failures
These Terms shall be governed by the laws of the United Arab Emirates.
Any disputes shall be subject to the exclusive jurisdiction of the courts of [Dubai / Relevant Emirate].
The Company reserves the right to update these Terms. Updated versions will be published on our website or communicated to Clients.
Continued use of services constitutes acceptance of updated Terms.
These Terms, together with any signed agreement or proposal, constitute the entire agreement between the parties.
